CenterPoint Energy encourages customers to have an emergency plan, particularly if they depend on electricity for life-sustaining equipment and natural gas or electricity to heat their homes. The company is offering these safety tips to help customers prepare as soon as possible:
Electric:
Electric outages may be caused by high winds, with the potential of strong gusts on Thursday night. Always assume downed lines or wires are energized and potentially dangerous if contacted.
- Do not go near downed lines or fallen wires.
- Keep your distance from objects touching downed lines (tree limbs, vehicles, fences, etc.).
- If someone is actively being shocked due to contact with a power line, do not try to rescue them – you can’t help if you become a victim. Instead, call 911 immediately.
- Report downed power lines to 800-227-1376.
- Never use an electricity generator inside your home or any other building.
Natural gas:
- Make sure your heating system is working properly. Malfunctioning home heating equipment can cause a fire or carbon monoxide poisoning. Check that outside furnace vents aren’t blocked by snow or ice. Keep your furnace filter clean for safe, efficient operation.
- Use space heaters safely. Use a space heater with an automatic shut-off feature, and keep children, pets and all items at least three feet away. A space heater that uses gas, propane or wood should be vented to the outside. Stoves and ovens should never be used for space heating.
- Check your carbon monoxide (CO) and smoke alarms. These devices are essential to warn you of a fire or dangerous condition involving a furnace, water heater, fireplace or stove. Test your alarms monthly and change batteries as recommended by the manufacturer.
- Immediately report a suspected natural gas leak. If you smell the “rotten egg” odor of natural gas, immediately leave on foot, go to a safe location and call both 911 and CenterPoint Energy at 800-227-1376. Don’t use electric switches/outlets, phones (including cell phones), drive or start a car inside or in close proximity to the location, or do anything that could cause a spark.




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