Because of staffing issues related to COVID exposures, the City of Henderson has temporarily closed the lobby in the Henderson Municipal Center where utility bills and other payments are made to in-person traffic.
Customers are asked to use the drive-through windows of the building located at 222 First St. until the lobby can be reopened or use other methods of payment. There’s a drop box for collecting payments in the parking lot of The Depot Welcome Center on Water Street.
To conduct business with other offices in the Henderson Municipal Center (such as the business licensing office or administrative offices), visitors can enter the vestibule of the entrance off First Street ask the receptionist to contact the office they need.
Because of the recent surge in COVID-19 cases in Henderson County, throughout Kentucky and the Tri-state, the city is again requiring all employees, customers and visitors to wear face masks when inside City buildings, facilities and vehicles.




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